Supported adapter types
- ELM327-based USB — Most USB OBD-II dongles that emulate ELM327 (e.g. CH340, CP2102, or FTDI serial chips) are supported. AutoIQ talks to them over the virtual COM port.
- J2534 pass-through — If your adapter ships with a J2534 DLL, AutoIQ can use it when configured for that device. Check the adapter’s documentation for J2534 support.
Driver tips
Install the adapter driver first
Before plugging in the adapter, install the driver from the manufacturer’s site or the CD/download that came with the device. This reduces “unknown device” or port conflicts.
Note the COM port
After plugging in, check Device Manager → Ports (COM & LPT) and note the COM port number (e.g. COM3). In AutoIQ, select this port when connecting.
If the driver is unsigned
Windows may block unsigned drivers. See Install on Windows for options (e.g. temporary disable of driver signature enforcement for trusted hardware only).
Troubleshooting
Adapter not in the list
Adapter not in the list
Ensure the driver is installed and the adapter is plugged in. Restart AutoIQ. If it still doesn’t appear, try another USB port or cable; some cables are charge-only.
Connection fails or times out
Connection fails or times out
Turn the vehicle ignition to ON (engine can be off). Ensure the OBD-II port has power. Try a different COM port or baud rate if AutoIQ allows manual selection.

